Returns & Exchanges

Exchanges

You can request an exchange within 7 days of receiving your order.

Exchanges are accepted for a size mismatch or a problem with the product.

Condition

• Unused
• Unwashed
• Undamaged
• In original condition

Worn, washed or damaged items are not eligible. Final approval follows a review of the item's condition.

Refunds

We do not offer cash refunds at this time. Exchanges only.

Who pays exchange shipping

We do

If we sent the wrong item, or there is a clear product defect.

You do

If the wrong size was selected at checkout.

How to request one

Message us on Instagram or on the WhatsApp thread for your order, and include your order number.

Undelivered or refused orders

An order that was refused at the door or could not be delivered is handled as a separate case, not as an exchange. Contact us and we will sort it out with you.